If you think you've given confidential personal information to a phishing site, then follow these guidelines to help prevent your information from being used illegally by fraudsters. Do not delay — fraudsters can move quickly to take over your account and do substantial damage.
I think my Yahoo! ID was phished!
If you think you entered your Yahoo! ID and password at a phishing site, then follow these steps:
- Change your Yahoo! password immediately. Here's how:
- Type
profiles.yahoo.comin your browser's Address bar. - Sign into Yahoo!.
- Click on the Account Info tab.
- Enter your current password.
- On the Account Info page, click the Change Password link near the top of the page and follow the instructions.
- Type
- If your password no longer works, tell us so we can start the account recovery process.
- On the Account Info page, verify the rest of your account information; be sure any contact phone numbers or secondary email addresses are correct.
- On the Account Info page, go to "Update password-reset info" and change your questions and answers.
- Report the phishing email or web site that tricked you!
To help prevent becoming the victim of a Yahoo!-specific phishing scam, create a Yahoo! sign-in seal to personalize your Yahoo! sign-in page. Learn more about sign-in seals.
I think I gave my bank account or credit card information to a phisher!
If you suspect you might have entered any financial information at a phishing site, contact your financial institution immediately!
You may also want to follow the advice from the Federal Trade Commission (FTC) for identity theft victims.